Sizing Chart, FAQ's
Q: Where are your fur products made?
A: FurrReal Furs fur products are handmade in Europe, ensuring meticulous craftsmanship and attention to detail.
Q: What makes your company unique?
A: We take pride in being a black-owned fur company, providing high-quality fur items while supporting entrepreneurship and diversity within the industry.
Q: How many color options do you offer?
A: We offer a wide range of colors to choose from, allowing our customers to find the perfect fur product to suit their style and preferences.
Q: Can I exchange or return a purchased item?
A: Unfortunately, we do not accept exchanges or returns on customizable items. As each product is tailor-made to your specifications, we are unable to offer these options. However, we strive to ensure your satisfaction with the product before finalizing the purchase, providing detailed descriptions and visuals to assist you in making an informed decision.
Q: Do you have fixed prices or are they customizable?
A: Our prices are customizable to some extent, taking into account factors such as the chosen fur type, size, and any additional customization requests. This allows you to have a personalized product that meets your specific needs.
Q: How can I place an order?
A: You can easily place an order through our website or by contacting our customer service. Simply browse our selection, choose your desired product, select your preferred customization options, and proceed to checkout.
Q: What are your shipping options?
A: We offer various shipping options to ensure your fur products reach you in a timely manner. Shipping costs and delivery times will vary depending on your location, and you will be able to choose your preferred shipping method during the checkout process.
Q: Are your fur products sourced ethically?
A: Yes, we prioritize ethical practices and strive to source our fur materials responsibly. We work with suppliers who adhere to strict animal welfare standards and promote sustainable practices in the fur industry.
If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team.
