Shipping and Returns

FurrReal Furs — Returns & Exchange Policy

Pop-Up Shop Purchases IN PERSON

  • All pop-up shop sales are final.

  • In rare cases, an exchange may be considered if the item is unworn, unused, in perfect condition, and explicitly approved by FurrReal Furs mgmt team ONLY.

  • All approvals are made solely at the discretion of FurrReal Furs.

Online Purchases

  • All online purchases are final sale unless otherwise approved in writing by FurrReal Furs.

  • Any request for an exchange must be submitted within 2 days of delivery and is subject to approval at our sole discretion.

  • To request consideration, contact info@furrrealfurs.com with your order number and reason.

  • Approved items must be unworn, unaltered, unused, and returned in original condition with all tags attached.

  • Customers are responsible for all return shipping costs unless the error is confirmed to be ours.

  • Original shipping fees are non-refundable.

  • Any approved refund or exchange will be issued as store credit or back to the original payment method, at our discretion.

Overall Conditions

At FurrReal Furs, each garment is crafted with care using exclusive materials. Due to the nature of our products:

  • All return and exchange requests are reviewed on a case-by-case basis.

  • Items must pass inspection standards to qualify for any consideration.

  • We reserve the right to refuse any return or exchange that does not comply with this policy.

  • Third-party purchases (including resellers or unauthorized retailers) are not eligible for return or exchange.

  • Any item showing signs of wear, use, alteration, odor, damage, or missing tags will be refused.

Policy Acceptance

By making a purchase from FurrRealFurs.com, in store, or at a pop-up event, you acknowledge that you have read, understood, and agreed to this policy in full.