Shipping and Returns

FurrReal Furs does not offer any refunds or exchanges on customized pieces. We will offer exchanges on non-customized pieces. Those exchanges must be done within 5 days of receiving your order. No exceptions!

All orders will be shipped UPS and will ALL be delivered using the signature required method. Please understand once your package is delivered to the address you provided at checkout and signed for, we have met our obligation and will not be responsible for the package after that point.

If you have any questions, please send us an email at